Insurance
On your first visit you will be requested to arrive 15 minutes prior to your appointment to complete paperwork for your file. You should bring your insurance card(s); the prescription provided your physician and your driver’s license or photo ID (federal regulation to prevent medical identity theft). If you have questions our staff is available to assist you. Do not hesitate to ask questions when you make your appointment as our goal is to meet your prosthetic and/or orthotic needs through purposeful interaction at all times.
If you previously received services from us but have not been in our office for some time you will be asked to update your file information.
FAQs
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How does ACTRA handle insurance billing?
As a client service, ACTRA invoices all insurance carriers through our Central Billing Center in Milwaukee. -
For which carriers is ACTRA an approved provider?
ACTRA is an approved provider for Medicare, Wisconsin Medical Assistance, Workers' Comp, Veterans, Vocational Rehabilitation and the majority of insurance carriers, HMOs, PPOs, and POSs in Northeastern Wisconsin. For any payer we do not have a contractual relationship with, we will submit a payment authorization after client assessment. -
Does ACTRA submit prior authorizations?
Yes. ACTRA submits prior authorizations for patients to plans requiring them. -
Who do I call with billing questions?
Any questions about co-pay's, deductibles and balances should be directed to the Wisconsin Billing Center at 414-479-9810.
ACTRA Contractual Relationships
ABP Administration
Aetna Health Insurance
Associates for Health Care
BadgerCare (Medical Assistance Program)
BC/BS of Wisconsin
Champus
ChoiceCare Network
CIGNA
Claims Management Services, Inc.
CNA
Community Care for the Elderly
Creative Care Options of FDL County
Devon Health Services, Inc.
Family Care
FABOH-Fon du Lac Area Businesses on Health
Focus
Galaxy Health Network, Inc.
Health Care Network of WI
HealthCorp
HIRSP
Home Health United,Inc.
HomeLink
Humana
Humana Gold Choice
John Deere Health
Managed Health Services, Inc.
Managed Care 2000+
Markesan Resident Home
MEI,INC. -Paradigm Network
Medicare
Medicaid-State of Wisconsin
Network Health Plan
Northwoods/NPN Nat'l Provider Network
PartnerCare
POINT Health Centers of America
Private Healthcare Systems (PHCS)
Provider Select, Inc.
Quad-Med/Quad-Graphics,Inc.
Three Rivers Provider Network
United Healthcare of WI (Now ACM,Inc.)
Unity Health Insurance Plan
WEA Insurance Trust
Veterans Administration
WPS Prevea Health Plan
WPS-Wisconsin Physicians Services
WPPN-Wisc. Preferred Provider Network
