Services
Prosthetics
- Lower Limb Prosthetics
- Upper Limb Prosthetics
- Myoelectrics
- Sport and Work Specific
- Otto Block C-Leg
- Post-Mastectomy Supplies
Orthotics
- Spinal and Scoliosis
- Lower Limb Orthotics
- Custom Shoes and Foot Orthotics
- Reciprocating Gait Orthoses (RGO)
- Upper Limb Orthotics
- WalkAide®
- Cranial Remodeling
Warranty
- Actra's warranty applies only when the product is used as intended, without modification, following all practitioners' recommendations.
- All appliances are warranted for a period of 90 days from the date of client acceptance exclusive of damage secondary to abuse, modification and/or misuse of the appliance.
- "Fit problems" related to change in size, shape, volume, etc. of the client's limb (s) or trunk shall be considered out-of-warranty as they are out of our control.
- During the warranty period all office visits, adjustments, modifications, etc. shall be at no additional charge to the base appliance charge.
- Services performed out of warranty shall be charged at usual and customary rates.
- Special arrangements may apply, as documented by the attending practitioner, in hardship situations. If such arrangements are made the client will be provided a written estimate and asked to sign for their review and acceptance of the work estimate. By his/her signature the client accepts financial responsibility for work performed.
- Please discuss any warranty matters with your practitioner.
Related Services
Actra is pleased to provide the following at no cost.
- Initial Consultation
- Hospital and nursing home visits
- Pre-op consultation with specialists
- Community Education programs
- In-service programs for various audiences
- Care Management assistance
